Shipping policy

Shipping Policy

We’re happy to offer free shipping on all orders worldwide. Every item is made to order through our fulfillment partner, Printful, ensuring quality and care in every product.

1. Order Processing
All products are custom-made once your order is placed.
Please allow 2–5 business days for production before your order is shipped.

2. Shipping Times
Estimated delivery times:

  • Europe: 5–10 business days

  • International: 7–15 business days

Please note that these are estimates and may vary depending on your location and external factors.

3. Free Shipping
We offer free standard shipping on all orders, with no minimum purchase required.

4. Delays
Shipping times may be affected by factors outside our control, including customs processing, carrier delays, or peak seasons. We are not responsible for such delays but will always do our best to assist you.

5. Incorrect Address
It is the customer’s responsibility to provide a correct shipping address. If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the item.

6. Returns & Additional Shipping Fees
While shipping is free for orders, customers are responsible for shipping costs in the following cases:

  • Returning an item

  • Requesting a replacement for reasons not covered under our Return & Replacement Policy

  • Failed delivery due to incorrect address

If a replacement is approved due to a defective or incorrect item, we will cover the cost of sending the replacement.

7. Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

8. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 14 days of the estimated delivery date so we can assist you.

If you have any questions, feel free to contact us at [your email address].