Refund policy

Return & Replacement Policy (Worldwide)

Thank you for shopping with us. All our products are made to order through our print-on-demand partner. Because of this, we do not offer refunds. However, we do offer replacements under specific conditions.

1. Custom-Made Products
All items are custom-made to order. By placing an order, you agree that your purchase is final and not eligible for cancellation or refund once production has started.

2. No Refunds
We do not offer refunds for any orders. Instead, we provide replacements in eligible cases.

3. Replacement Eligibility
We will offer a replacement if:

• The item is damaged or defective upon arrival
• You received the wrong item
• There is a clear manufacturing error

To request a replacement, you must contact us within 14 days of delivery and provide:

• Your order number
• Clear photo evidence of the issue

4. Return Shipping Responsibility
Customers are responsible for all return shipping costs unless the item is confirmed to be defective or incorrect.

5. Replacement Process
Once your request is approved:

• You may be asked to return the item
• After inspection, a replacement will be sent at no additional cost

6. Non-Eligible Cases
We do not offer replacements for:

• Incorrect size selected by the customer
• Change of mind
• Minor color or print placement differences (these are normal in print-on-demand production)

7. Shipping Issues
If your order is lost or significantly delayed, please contact us. We will work with our fulfillment partner to find a solution.

8. International Orders
Customers are responsible for any customs fees, import taxes, or duties that may apply in their country. These charges are not covered by us.

9. Consumer Rights
Nothing in this policy overrides your rights under applicable local consumer protection laws. In regions where withdrawal rights apply, exceptions may apply for custom-made or personalized goods.

If you have any questions, please contact us at [your email address].